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Free Excel template · Excel for warehouse and logistics

Free on-time delivery tracker template

For shipping and logistics teams who need an on-time delivery number they can defend, and a carrier scorecard to take into the next rate review. Log each shipment with its promised and delivered dates, and the template works out days late and status, your on-time %, how many shipments are stuck in transit past their promise date, and on-time % and average cost for each carrier.

cellwise-on-time-delivery-tracker.xlsxExcel workbook · 5.0 KB · works in Excel, Google Sheets, Numbers and LibreOffice · no signup
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This is the template's sheet, calculated by the same engine as the Cellwise app. Change any number to see the formulas react before you download.

ABCDEFGH
1On-time delivery tracker
2Grace days allowed0
3As ofNov 2, 2026
4Order #CarrierShip datePromised dateDelivered dateDays lateStatusShipping cost
5O-5101Parcel OneOct 19, 2026Oct 22, 2026Oct 22, 20260On time8.45
6O-5102SwiftShipOct 19, 2026Oct 21, 2026Oct 21, 20260On time11.2
7O-5103Regional ExpressOct 20, 2026Oct 23, 2026Oct 26, 20263Late6.9
8O-5104Parcel OneOct 20, 2026Oct 23, 2026Oct 23, 20260On time9.1
9O-5105SwiftShipOct 21, 2026Oct 23, 2026Oct 22, 20260On time12.75
10O-5106Regional ExpressOct 21, 2026Oct 24, 2026Oct 24, 20260On time7.4
11O-5107Parcel OneOct 22, 2026Oct 26, 2026Oct 28, 20262Late8.8
12O-5108SwiftShipOct 23, 2026Oct 27, 2026Oct 27, 20260On time10.95
13O-5109Regional ExpressOct 26, 2026Oct 29, 2026Oct 30, 20261Late6.6
14O-5110Parcel OneOct 27, 2026Oct 30, 2026Oct 29, 20260On time9.35
15O-5111SwiftShipOct 28, 2026Oct 30, 2026Oct 30, 20260On time11.8
16O-5112Regional ExpressOct 28, 2026Oct 31, 2026In transit7.15
17O-5113Parcel OneOct 30, 2026Nov 3, 2026In transit8.6
18O-5114SwiftShipOct 30, 2026Nov 2, 2026Nov 2, 20260On time13.1
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How the formulas work

Days late, never negative

F7=IF(E7="","",MAX(0,E7-D7))

Dates are numbers in Excel, so delivered minus promised is the number of days late. MAX(0,...) turns early deliveries into 0 instead of a negative number. Order O-5103 was promised for October 23 and arrived October 26: 3 days late.

Status with a grace period

G7=IF(A7="","",IF(E7="","In transit",IF(E7<=D7+$B$2,"On time","Late")))

No delivered date means the shipment is still in transit. Otherwise it is on time if it arrived by the promised date plus the grace days in B2. Keep B2 at 0 for a strict measure; some contracts allow a day, so write down which rule you report.

On-time delivery %

B23=IF(B22>0,COUNTIF(G5:G20,"On time")/B22,0)

On-time deliveries divided by all delivered shipments. Shipments still in transit are left out until they arrive, otherwise a busy last week of the month would look better than it was. The sample is 75%: 9 of 12 delivered shipments.

Stuck shipments

B26=COUNTIFS(G5:G20,"In transit",D5:D20,"<"&B3)

Counts shipments with no delivery date whose promised date is already before the as-of date in B3. These are the ones to chase with the carrier today, before the customer calls. Change B3 when you review the sheet.

Carrier scorecard

D31=IF(B31>0,C31/B31,0)

COUNTIFS counts each carrier's delivered and on-time shipments; dividing gives its on-time %. Regional Express is cheapest per shipment here but delivered only 1 of 3 on time, which is the trade-off to weigh in a rate review.

Make it yours

FAQ

How do you calculate on-time delivery percentage?

Divide the number of shipments delivered on or before the promised date by the total number of delivered shipments, then format as a percentage. Decide up front whether you allow a grace period and how you treat shipments still in transit, and apply the same rule every time.

What is a good on-time delivery rate?

It depends on the service and the promise. Track your own trend and compare carriers on the same routes and service levels; a carrier that is cheaper but late more often may cost more in support tickets and refunds.

Should I count days late in working days?

Use whatever matches your promise. If you promise delivery in business days, =NETWORKDAYS(promised,delivered)-1 counts working days late (NETWORKDAYS includes both dates). For calendar-day promises, a plain subtraction is right.

Functions used

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